Online Tutorial for Data Analysis and Automation
Tech support teams directly impact customer satisfaction, system uptime, and business productivity. Every delayed response, unresolved ticket, or missed SLA affects both users and business operations. However, many organizations still track tech support performance using basic spreadsheets or scattered tools. As a result, teams lose visibility, efficiency drops, and service quality suffers.Tech Support Efficiency KPI […]
Providing timely and efficient customer support is critical for business success. The Customer Support Dashboard in Google Sheets is a ready-to-use tool that helps support teams monitor ticket metrics, response times, and customer satisfaction, all in one interactive dashboard. In this article, we will explore the features, advantages, and best practices for using this dashboard […]