Data Recovery Service Management System Web App gives specialist laboratories a structured way to manage the whole service journey: clients, devices, custody, case stages, evaluation, quoting, imaging, cleanroom and bench work, recovered deliverables, independent QC, delivery, billing, and management reports.
Try the Live Demo
Explore the shared demonstration system before buying. It contains seeded data and may be reset periodically.
Demo sign-in accounts
| Role | Username | Password |
|---|---|---|
| Administrator | admin | Recover@2026 |
| Laboratory Manager | labmanager | LabMgr@2026 |
| Recovery Engineer | engineer | Bench@2026 |
| Recovery Engineer | engineer2 | Bench@2026 |
| Cleanroom Technician | cleanroom | Clean@2026 |
| Client Advisor | advisor | Front@2026 |
| Finance Officer | finance | Money@2026 |
| Auditor | auditor | Audit@2026 |
These credentials belong only to a seeded shared demo. Deploy the purchased copy under your own Google account and change every password before operational use.
Data Recovery Service Management System Web App Overview
The template is part of a broader library of editable business tools. You can also browse Google Apps Script and Google Sheets guidance on NeoTechNavigators.
Why Data Recovery Operations Need More Than a Ticket List
A recovery laboratory does not simply open and close service tickets. A device can pass through reception, secure storage, evaluation, quoting, imaging, cleanroom work, bench work, quality control, recovered-data preparation, client handover, invoicing, and destruction or return. At each transition, the team may need to know who handled the media, what happened, what was promised, what was authorised, and which costs or deliverables belong to the case.
This data recovery workflow software connects those records. It is a self-hosted Google Apps Script web application backed by a Google Sheets database that the setup routine creates automatically.
Key Features of the Data Recovery Case Management System
- Client and contact registers with account tiers, managers, live case load, invoiced value, and balances.
- Media intake records for device type, make, model, serial number, capacity, interface, received condition, location, and power-on test.
- Signed chain-of-custody events covering movement between reception, secure storage, engineers, cleanroom, QC, dispatch, courier, and client.
- A recovery job tracking system with case stage, priority, promised date, failure class, assigned engineer, outcome, recovered percentage, returned capacity, and turnaround.
- Evaluation records for diagnosis, file system, SMART condition, bad sectors, recovery chance, donor need, and cleanroom requirement.
- Imaging, cleanroom, bench-work, donor-parts, and parts-consumption registers for laboratory execution.
- Recovered-data preparation, file-tree checks, encryption flags, independent QC verification, delivery, returns, and destruction certificates.
- Engineer rosters, certifications, timesheets, quotes, invoices, payments, expenses, settings, audit log, backup, and archive tools.
- Twenty-eight printable reports with filters and CSV export.
A Dashboard Built Around Real Laboratory Questions
The opening dashboard shows active cases, cleanroom work, urgent due dates, evaluation backlog, recovery success rate, average turnaround, returned data, imaging health, monthly invoicing, outstanding receivables, donor-parts reorder alerts, stage counts, case volume, failure classifications, urgent bench work, and SLA risk. These are operational views based on the sample records, not claims about guaranteed business performance.
The source screens make the scope unusually transparent. You can inspect clients, media, chain of custody, cases, evaluations, imaging jobs, recovered data, QC verification, invoices, and reports in the live demo before deciding whether the structure fits your workflow.
Role-Based Access for Different Responsibilities
The Apps Script data recovery app includes administrator, laboratory manager, recovery engineer, cleanroom technician, client advisor, finance officer, and auditor roles. The interface hides unauthorised screens, and server-side checks enforce the same permission map for actions.
Recovery engineers can work on cases, evaluations, imaging, bench tasks, parts, deliverables, and their own time without seeing charge rates or invoices. The finance officer focuses on money records and approvals. The auditor receives read-only operational access without money figures. The administrator controls accounts, lists, settings, backups, and the archive.
How to Deploy and Use the Web App
- Try the demo first. Sign in with several roles to compare their menus, visibility, and permitted actions.
- Create a new Google Apps Script project and paste the supplied server code into
Code.gs. - Create an HTML file named
Indexand paste the supplied interface source. - Deploy the project as a web app under your Google account and run setup to create the database.
- Change every password, review roles and lists, and remove or replace sample records.
- Register clients and devices, record custody handovers, and progress each case through the laboratory stages.
- Use quality, delivery, finance, reporting, backup, and audit tools as part of your approved operating process.
What You Receive
The purchase download contains Code.cs.txt, Index.txt, and the PDF user manual. The customer ZIP was checked before drafting to confirm that all three required components are present and non-empty. The system is editable and self-hosted; it is not a subscription to a shared database.
Web App vs a Basic Spreadsheet
| Need | Web App | Basic Sheet |
|---|---|---|
| Permissions | Role-based menu and server checks | Usually shared sheet access |
| Case lifecycle | Linked intake-to-closure workflow | Manual statuses |
| Custody | Dedicated witnessed movement register | Separate notes |
| Lab execution | Evaluation, imaging, cleanroom, bench and parts modules | Several disconnected tabs |
| Delivery quality | File-tree, encryption and QC records | Manual checklist |
| Reporting | 28 filtered printable reports with CSV export | Custom formulas and filters |
| Auditability | Audit log and controlled accounts | Version history |
Important Boundaries Before You Use It
This is an operations system, not data-recovery software that reads damaged drives. It does not repair media, recover files, guarantee outcomes, or replace professional tools and judgement. It also does not automatically make a laboratory compliant with evidentiary, forensic, privacy, information-security, or industry requirements.
The application stores operational data in Google Sheets. Before entering real client or device details, assess access control, data location, retention, backups, privacy notices, contracts, and any applicable legal obligations. Sample names, cases, financial figures, devices, and performance metrics are demonstration data.
Frequently Asked Questions
Can I try it before buying?
Yes. The live demo above provides eight seeded accounts across seven roles so you can inspect the permissions and workflow.
Does the app recover data from a drive?
No. It manages the business and laboratory records around a recovery service. Specialist hardware, software, and qualified technical work remain separate.
Is hosting included?
No. You deploy the supplied source in your own Google Apps Script account. Google quotas and account policies apply.
Can the source be customised?
Yes. Fields, lists, branding, roles, calculations, and reports can be changed by someone comfortable with Apps Script and the data model. Test every change in a safe copy.
Does it include a chain-of-custody record?
Yes. The module records dates, cases, devices, event types, origin, destination, location, seal, handler, and witness. Your organisation must validate that design against its own process and legal needs.
Are passwords stored in plain text?
The supplied manual states that passwords are stored as salted SHA-256 hashes. A forgotten password must be reset rather than read back.
Review the Real Workflow Before You Buy
If your team needs structured data recovery case management without committing to a hosted platform, this source-based web app provides a substantial starting point. Try the demo first, compare the roles, review the real screens, and then see the full product details on NextGenTemplates.
