Online Tutorial for Data Analysis and Automation
Providing timely and efficient customer support is critical for business success. The Customer Support Dashboard in Google Sheets is a ready-to-use tool that helps support teams monitor ticket metrics, response times, and customer satisfaction, all in one interactive dashboard. In this article, we will explore the features, advantages, and best practices for using this dashboard […]
Managing a call center effectively requires constant monitoring of various performance metrics. These metrics, often referred to as Key Performance Indicators (KPIs), help managers ensure that their team meets operational goals and delivers excellent customer service. Creating a Call Center KPI Dashboard in Google Sheets allows you to track these metrics efficiently and in real-time. […]