Customer complaints directly impact brand reputation, customer loyalty, and revenue. When organizations fail to track complaints properly, resolution delays increase and customer satisfaction drops. Many teams still rely on emails, ticket logs, or disconnected spreadsheets, which makes complaint tracking inconsistent and reactive.Customer Complaint Resolution KPI Dashboard in Google Sheets This challenge makes a Customer Complaint […]
Tag: SLA tracking
Technical Support KPI Dashboard in Google Sheets
Technical support teams play a critical role in customer satisfaction and business continuity. Every ticket, response, and resolution directly impacts user experience. However, when support data remains scattered across tools or static reports, teams struggle to measure performance and improve service quality. That is exactly why a Technical Support KPI Dashboard in Google Sheets becomes […]
Tech Support Efficiency KPI Dashboard in Google Sheets
Tech support teams directly impact customer satisfaction, system uptime, and business productivity. Every delayed response, unresolved ticket, or missed SLA affects both users and business operations. However, many organizations still track tech support performance using basic spreadsheets or scattered tools. As a result, teams lose visibility, efficiency drops, and service quality suffers.Tech Support Efficiency KPI […]
Customer Satisfaction Dashboard in Google Sheets
Monitoring customer satisfaction is essential for businesses to ensure high-quality service and timely resolution of issues. Our Customer Satisfaction Dashboard in Google Sheets is a ready-to-use, interactive tool that enables businesses to track, analyze, and improve customer service performance efficiently.Customer Satisfaction Dashboard in Google Sheets Key Features of Customer Satisfaction Dashboard in Google Sheets Click […]
IT Services Dashboard in Google Sheets
Managing IT services effectively requires constant monitoring and optimization of service requests, resolution times, response times, and customer satisfaction. The IT Services Dashboard in Google Sheets is a powerful tool that allows IT service managers and teams to track and analyze key performance indicators (KPIs) related to service requests. This ready-to-use dashboard helps ensure that […]




