The Customer Address Book Web App is a Google Apps Script multi-user web application that manages customer contacts, follow-ups, interaction history, birthday reminders, and reports — all in one secure browser-based tool.
Tag: customer analytics
Customer Lifetime Value KPI Dashboard in Google Sheets
Understanding how much value a customer brings over time is critical for sustainable business growth. However, many organizations still struggle to calculate, track, and analyze Customer Lifetime Value accurately. Data often stays scattered across spreadsheets, CRM systems, and finance tools. As a result, teams make decisions based on assumptions instead of facts. That is exactly […]
Customer Journey Mapping KPI Dashboard in Google Sheets
Understanding how customers interact with your business at every stage is critical for growth, retention, and satisfaction. However, many organizations struggle to visualize the full customer journey because data remains scattered across tools, teams, and reports. As a result, decision-makers often miss important insights.Customer Journey Mapping KPI Dashboard in Google Sheets A Customer Journey Mapping […]