A Google Sheets IT help-desk dashboard with 4 KPIs, 16 charts, SLA % and CSAT across 6 tabs — filter with slicers and search any ticket. One-time $9.99.
Tag: IT helpdesk reporting
IT Helpdesk Ticket Tracker in Google Sheets
A shared IT Helpdesk Ticket Tracker in Google Sheets with a ticket log, SLA and resolution hours, satisfaction ratings, five workload charts and a keyword search.